Store guidance
Exchange eligibility requires store confirmation. Please contact the store for current information.
Ask the store about current exchange eligibility before returning an item.
Keep products sealed and retain any proof of purchase while requesting guidance.
No eligibility is implied for opened or used fragrance products.
Contact the store promptly with the product details and clear photographs.
Gift exchanges depend on the product, condition and current store process.
Contact the shop before travelling so the team can explain the current procedure.
No fixed return period is published until the business owner approves one.
This structured guidance requires business-owner approval before being treated as a final store policy.