Policy hub

Clear guidance while final policies await owner approval.

Please contact the store for current delivery, exchange and product-availability information.

Delivery

Current delivery information must be confirmed with the store.

Exchange eligibility requires store confirmation.

How this website handles information users choose to provide.

Practical limitations for catalogue and enquiry use.

Ask the shop to confirm an item and pickup arrangement.

Check current stock before travelling.

Discuss labels, wrapping and current preparation options.

Preparing the fragrance collection